Undercover investigation reveals a professional scalping racket run by Ticketmaster itself
CBC and Toronto Star journalists were told that despite the existence of a Ticketmaster “buyer abuse” division that looks for suspicious online activity in ticket sales, the company turns a blind eye to its TradeDesk users. A sales representative told one of the undercover journalists that there are brokers with “literally a couple of hundred accounts” on TradeDesk, and that it’s “not something that we look at or report.”